Contact Us
We're here to help. Whether you have a question about pre-orders, product features, sizing, shipping, or anything else related to RideShield, our team is ready to support you.
Email Support
For all general inquiries, product questions, cancellations, or refund requests:
Our team typically responds within 24–48 hours.
Pre-Order & Product Assistance
Questions about the RideShield Pro – Airbag-Integrated Biker Jacket?
- Need clarity before placing a pre-order?
- Want to preview the sample product?
Email us at info@rideshield.in and mention Pre-Order Support in the subject line.
Cancellations & Refunds
To request a cancellation or refund, please email us with:
- Your Full Name
- Order ID / Payment Reference
- Reason for the request (optional — no need for reasons if you are not satisfied with the sample product)
Shipping & Delivery Questions
If you need help tracking your order or have delivery-related questions, reach out to:
Subject: Shipping Support
Technical or Product Experience Issues
If you face any issues with product operation, airbag functionality, or require guidance, contact our technical team at:
Subject: Technical Support
Feedback & Suggestions
We love hearing from the community. If you have ideas that can help us improve:
Subject: Feedback
Your input directly shapes the evolution of RideShield.
Our Office
RideShield Pvt. Ltd.
Bengaluru, India
Support Hours
Monday to Friday: 10:00 AM – 6:00 PM IST
Saturday & Sunday: Closed
Emails received after business hours will be answered the next working day.
Stay Connected
Coming soon:
- YouTube
We'll share updates, behind-the-scenes, safety insights, and launch announcements.
We're here for you.
Your trust matters to us.
For any help, reach out anytime at: